Questions

The "Questions" feature in Conducttr enables Designers to incorporate quantitative data points into crisis exercises, allowing somewhat automated assessment of player decisions and understanding. Designers can choose from several question types.

When to Use

Use the "Questions" feature when you need to:

• Evaluate player decision-making or understanding.

• Collect structured data points for analysis during and after an exercise.

How to Set It Up

Implementation Phase

Navigate to the MEL and add or open an inject; select the Question area of the inject.

Configuration Phase

1

(Optional) Rename the data point

Assign a meaningful name to the data point to ensure clarity in the After Action Review report.

2

(Optional) Add discussion notes

It's best practice to write what is expected from the player - usually what the correct answer is for example. This information will be displayed to the Facilitator next to the question results.

3

Select the question type

• Open Text: Enable players to respond with free-form text.

• Choice: Allow players to select one option from a list.

• Arrange: Enable players to rank choices in order of preference.

• Drop-down: Provide a drop-down list for players to select a single option.

• MultiSelect: Let players select multiple options.

4

(Optional) Decide if you'd like an automated reply

Automated replies are sent immediately the player submits their answer. Replies are from the same persona who has sent the message.

You can write a single reply for all answers or a different reply depending on the choice.

5

(Optional) Move to Role or Group

You can decide if a certain answer will move a player into a Group or Role. Note that Group 1 and Role 1 are default Group and Role for players if you haven't assigned in the Team table or anywhere else.

The purpose of moving to a Group or Role is to allow you show the player that their choices have consequences (even if slight consequences). Later in the exercise for example you can publish content to a specific Group or Role.

Styling

The colour of buttons and answer options can be styled for the exercise in Configuration > Player Desktop > Content and questions

What the Player Sees

Players encounter questions at the bottom of the published content. Most communication channels support questions. After entering or selecting their answer, players click the submit button to finalise their response.

Real-Time Insights

Real-time data points from questions are displayed in the Review tab on the Facilitator Dashboard, provided this option is enabled by the Designer:

• Timeline: Shows the time each question was answered.

• Data Point: Displays the chosen answer.

Answers are displayed by Team and by Individual: This enables an aggregate view while also showing individual answers.

Tips & Best Practices

• Use simple, concise language for questions to avoid confusion and taking too long to read.

• Clearly define correct and incorrect options where applicable for post-exercise evaluation.

• For Open Text questions, provide guidance on the expected response length and tone.

• Ensure data point names are descriptive and relevant to improve comprehension in reports.

• Pre-test the questions with a limited audience to refine wording and option clarity.