Channels

Channels facilitate realistic engagement by simulating real-world information sharing and communication pathways among personas in a simulation. They are fundamental to delivering the exercise as they serve as the medium through which all interactions and content delivery occur.

In Conducttr, when publishing an inject, it is essential for the designer to select both the persona and the channel through which the content will be delivered.

How to Set Up Channels

1

Access Channels Configuration

Navigate to Configuration > Exercise > Channels in the main menu.

2

Enable Channel

• Click the Active toggle switch next to the chosen channel to enable it.

• Channels like InfoMap and SocialWatch will not auto-enable as they can't be used in an inject

3

Customise Channel names and Icons

Channels have generic default names like "microblog" and "gosocial". Use the right-hand panel to edit the name and desktop icon to match your exercise or branding needs.

4

Configure Channel Settings for Persona

• You can go to the Persona Library to enable or disable channels for personas individually or in batch as needed. However, in the Master Events List, when creating an inject, selecting a channel and adding content which will enable the channel for that persona. If there’s any missing configuration for a persona (e.g., a missing email address when they need to send an email), you’ll be prompted for clarification.

Options

What the Player Sees

Participants will experience interactions through active channels as if they are communicating in a real-world setting. Depending on the channel, this might include receiving and sending emails, social media interactions, or text messages reflecting realistic engagement.

Tips & Best Practices

• Consistency is Key: Ensure communication rules across channels are consistent for realism.

• Customise for Clarity: Use realistic icons and names to enhance the immersion.

• Test for Persona Suitability: Would this persona use this channel?