The email channel works like a normal email application except you can't send and receive to anyone outside of your exercise. Players can forward, cc, bcc, report phishing, add attachments.
Email configuration
Options for the email channel are:
enable or disable (i.e. active or inactive)
allow players to compose & send emails (or prevent)
allow autocomplete of email addresses (recommended)
provide a shared inbox
Composing email configuration
For an exercise that's "on rails" where you want to prevent player agency (hint: never a good idea!) you can prevent players from writing & sending new emails.
If you allow players to create emails, we recommend you allow "auto complete" of the email address.
Autocomplete prevents players mistyping an email address. This is important because there is no bounce indication in Conducttr. A mistyped email address can't be delivered and they'll be no indication of it.
Shared inbox configuration
A shared inbox requires you to provide a (fake) email address to which all players and injects can send emails and have them readable in the shared inbox folder.
Shared inbox options are available in Configuration>Channels>Email.
Shared inbox options
Session vs team
The shared inbox can be configured for session or for team. That is, everyone in the exercise sees the same shared inbox ("session") or each team sees their own shared inbox ("teams").
Sending to the shared inbox
The default configuration requires players to add the shared inbox email address to their sent email. You can however force all emails to be sent to the shared inbox.
Email Injects
Adding images to the Email body
1. Create email inject
Begin by creating an inject and selecting the email channel.
2. Add text & attach media
To attach your media click the 'Attach media' buttons at the bottom of the content box.
You'll be directed to your media folder where you can select a preuploaded image, import a new one or use the AI Assistant to generate media.
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