Why is a channel still showing?

When you import personas from libraries, the persona may have historical content and this will demand that they are shown in social media feeds and websites before any injects have been published.

To prevent this you have the following options:

  • remove the persona

  • delete the historic content for that persona

  • disable the channel for that persona or group of personas.

In the example below, we're going to enable only the microblog channel

1

If necessary, filter personas by Channel

2

Select personas to modify..

..and then select Batch changes

3

Change socials to batch change

4

Confirm the bulk changes

5

Verify changes have been made

Last updated

Was this helpful?