Messenger Plus

Setting up the Messenger Plus channel

Messenger Plus (Msngr Plus) is a collaboration channel that seeks to emulate WhatsApp. This channel allows for live, group-based discussions between players, as well as publishing pre-planned content (injects) from the Scenario Editor.

For players to use the channel they must either:

• have a matching persona that's been added to a Msngr Plus group or

• have been assigned a position that's been assigned a chat group

To find out more on how to navigate Msngr Plus in the player view, visit the page below:

Messenger Plus

How it works

Players log into the Virtual Desktop and can participate in group discussions & collaboration in much the same way as they can with Slack and WhatsApp.

The groups players are in is determined by the designer before the start of the exercise and during the exercise by group admins and/or the Facilitator.

Benefit

• Collaborative messaging allowing players to work in the exercise as they do in real life.

Features

Configuration

Group membership is persona-driven. Hence, even though you'll want players in the group in addition to personas, you'll need to add players by having them match a persona (i.e. use the same email address) or assign the player a position.

Groups act as their own entities regardless of Teams and Positions e.g. if you have two players in different Teams and/or Positions they can still be added into the same group

Configuration choices

The choice of "matching persona" or "position" is most probably determined by the intricacies of the groups that players need to be belong to and how many there are.

Using Position

In the example below, when the player Sally Fields logs into the exercise she will be in the message groups "general" and "#cyber" because the position "g_cyber" has been assigned to her.

Using Matching persona

In this example, the player who logs in with the email address [email protected] will assume the identity of the persona John Cullen and will be in the message groups "general" and "#cyber".

Admins

Admins function just as they would in popular messaging apps like WhatsApp. Assigning Personas or Positions as Admin permits them to add and remove group members live in the exercise.

As shown in the example above, Personas or Positions assigned as Admin are marked in blue.