Email Management
Last updated
Last updated
The email channel within your Virtual Desktop works just as you would expect it to. Manage your emails in various ways, on this page you will find more details on how to:
create new emails
reply to emails
forward emails
draft emails
email multiple participants
report emails as phishing
Creating an email is as simple as in real life. The image below underlines the basic options when creating a new email in the Virtual Desktop.
To reply to an email you need to use the buttons below the email, just as you would do in real life.
To forward an email, click the forward button and chose a contact you want to forward it to.
Save emails as drafts so you can plan ahead and return to them at a later date. To do this:
Click Compose on the left-hand panel and begin writing your email
Navigate to the send button but click the upwards arrow next to it. Here you have the option to save as draft.
Your saved email can be found in the Drafts section of your email
To email multiple participants use "," between each email.
Alternatively, you could create a group by navigating to the Contact list, create new list, select the participants you would like to add to this list.
Rename the list by clicking the pencil icon
Send an email to all participants in this list by clicking the paper plane icon.
Allows players to report suspicious email content as phishing.
Phishing reports are presented to Exercise Control in the following ways:
Review tab in the Facilitator Dashboard
The Pulse Conversation widget.
Report an email as phishing by clicking the three dots on the top right of the email and then click report phishing.
