Channels
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Channels facilitate realistic engagement by simulating real-world information sharing and communication pathways among personas in a simulation. They are fundamental to delivering the exercise as they serve as the medium through which all interactions and content delivery occur.
In Conducttr, when publishing an inject, it is essential for the designer to select both the persona and the channel through which the content will be delivered.
You can go to the Persona Library to enable or disable channels for personas individually or in batch as needed. However, in the Master Events List, when creating an inject, selecting a channel and adding content which will enable the channel for that persona. If there’s any missing configuration for a persona (e.g., a missing email address when they need to send an email), you’ll be prompted for clarification.
Channel Type
Type of channel (e.g., Email, Social Media, SMS)
Enable/Disable
Toggles the channel on or off for the exercise
Settings & Style
Access specific configurations and personalise communication parameters
Participants will experience interactions through active channels as if they are communicating in a real-world setting. Depending on the channel, this might include receiving and sending emails, social media interactions, or text messages reflecting realistic engagement.
Consistency is Key: Ensure communication rules across channels are consistent for realism.
Customise for Clarity: Use realistic icons and names to enhance the immersion.
Test for Persona Suitability: Would this persona use this channel?
