> For the complete documentation index, see [llms.txt](https://helpdocs.conducttr.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.conducttr.com/feature-documentation/designing-and-running/channels/why-is-a-channel-still-showing.md).

# Why is a channel still showing?

When you import personas from libraries, the persona may have historical content and this will demand that they are shown in social media feeds and websites before any injects have been published.

To prevent this you have the following options:

* remove the persona
* delete the historic content for that persona
* **disable the channel for that persona or group of personas.**

In the example below, we're going to enable only the microblog channel

{% stepper %}
{% step %}

### If necessary, filter personas by Channel

<figure><img src="https://3476309720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsNKxYbIPgfYmCR9EJgAu%2Fuploads%2FmuRPD4fgxsN9DufGlSbk%2Fimage.png?alt=media&amp;token=ebebfac9-a42c-49ef-bdb6-ab4e186345a9" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Select personas to modify..

..and then select Batch changes

<figure><img src="https://3476309720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsNKxYbIPgfYmCR9EJgAu%2Fuploads%2FVru5TWfMezNqVCIMEQiA%2Fimage.png?alt=media&amp;token=bfb0c319-4c2f-45eb-8035-d41f74e48c90" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Change socials to batch change

<figure><img src="https://3476309720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsNKxYbIPgfYmCR9EJgAu%2Fuploads%2FQHFt6nYFaxuggsPy9d9g%2Fimage.png?alt=media&amp;token=20170f73-602a-44a9-b5c1-3e3ff50776b9" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Confirm the bulk changes

<figure><img src="https://3476309720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsNKxYbIPgfYmCR9EJgAu%2Fuploads%2F5jaLRzc14aayQky2j8YL%2Fimage.png?alt=media&amp;token=e246e12e-03c2-4e26-b354-a0ad430033f6" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Verify changes have been made

<figure><img src="https://3476309720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsNKxYbIPgfYmCR9EJgAu%2Fuploads%2FUu6za7mmJkw3hs3aMdv4%2Fimage.png?alt=media&amp;token=74c6e4b7-f95f-4f30-84a5-64102573293b" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://helpdocs.conducttr.com/feature-documentation/designing-and-running/channels/why-is-a-channel-still-showing.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
