# Why is a channel still showing?

When you import personas from libraries, the persona may have historical content and this will demand that they are shown in social media feeds and websites before any injects have been published.

To prevent this you have the following options:

* remove the persona
* delete the historic content for that persona
* **disable the channel for that persona or group of personas.**

In the example below, we're going to enable only the microblog channel

{% stepper %}
{% step %}

### If necessary, filter personas by Channel

<figure><img src="/files/ydqHY8wbIyc1RLGY24d5" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Select personas to modify..

..and then select Batch changes

<figure><img src="/files/DHtptj2t7zRGtwKCQ7Dn" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Change socials to batch change

<figure><img src="/files/qrVJcDT4AsAwkm8VFY8f" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Confirm the bulk changes

<figure><img src="/files/bFqn7TmfNAJQn1Tnkp5n" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Verify changes have been made

<figure><img src="/files/xzVQFqmaUzWvHs6FDMtr" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.conducttr.com/feature-documentation/designing-and-running/channels/why-is-a-channel-still-showing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
