# Social Watch

*Social Watch* is a dedicated channel that allows participants, role-players and exercise control to monitor and analyse the conversation in social media channels.

{% hint style="info" %}
To discover more on Social Watch in the player view, visit the page below:
{% endhint %}

{% content-ref url="/pages/Sc1ztm4CIsqVksZQ6BSJ" %}
[Broken mention](broken://pages/Sc1ztm4CIsqVksZQ6BSJ)
{% endcontent-ref %}

## Configure sentiment

To get the most from Social Watch, provide social media posts with sentiment.

To do this in bulk via the MEL or PoL stack, click the :thumbsup: button to anaylse and identify social media posts' sentiments.

<figure><img src="/files/wfnPbxVfuxl0PcTq57Vq" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
The sentiment analysis is only on the content text, it doesn't understand irony or context. You may therefore need to tweak individual content sentiment to have the desired effect in the exercise
{% endhint %}

Individual sentiments can be adjusted directly by clicking on the sentiment and selecting from the drop-down list:

<figure><img src="/files/mEPPcEGsVM244qroYAaq" alt="" width="333"><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.conducttr.com/feature-documentation/designing-and-running/exercise/channels/monitoring-and-alerting-channels/social-watch.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.