> For the complete documentation index, see [llms.txt](https://helpdocs.conducttr.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.conducttr.com/feature-documentation/designing-and-running/channels/popular-channels/msngr.md).
# Msngr
Msngr is a Messenger channel which can be used to replicate the alerts channel, **WhatsApp or Slack with restricted permissions.**
| Benefit | Feature |
| ------------------------------------------------------------------------------ | ------------------------------------------------------ |
| Simulate a messenger channel with restrictive permissions or an alerts channel | Allow players to interact through the use of questions |
| Tailor Msngr to participants' needs | |
## Running
This is what Msngr looks like to players
### :zap:Can players interact in Msngr?
To an extent. Msngr is mostly used as a one-way channel. It allows you to send out communications to players, but players cannot respond.
Players can interact on Msngr via answering different types of **questions**:
* Choice
* Open text
* Arrange
* Drop-down List
* Multiple-select
{% hint style="warning" %}
If you are looking for an interactive channel where players can chat amongst themselves or respond to an inject, Msngr Plus is a good option:
{% endhint %}
{% content-ref url="/pages/SK5ipF68qYDJh072L7wg" %}
[Msngr Plus](/feature-documentation/designing-and-running/channels/collaboration-based-channels/msngr-plus.md)
{% endcontent-ref %}
***
## Designing
### How to (Injects)
In the Exercise Editor, head to `Exercise` > `Add Inject` and select *What Method?* as Msngr.
As always, add your content in the text block, choose what persona it's coming *From* and *To* then click save and close:
#### Add a Question to a Messenger Inject
To add a question, select **Question** and how you want your players to interact with the inject.
**Open Text** – The player types a response once
**Choice** – The player selects one option from two or more predefined choices
**Arrange** – The player organizes options in a specific order (e.g. by priority)
**Drop-Down List** – The player selects one option from a menu
**Multiselect** – Similar to Choice, but allows selecting multiple options instead of just one
{% hint style="success" %}
This flexibility lets you tailor interactions to match the scenario and player's needs.
{% endhint %}
#### Add automatic replies to questions
You can enable automatic replies to questions by selecting the checkbox. There are two options:
1. **Same reply for all choices**– Every player receives the same response, no matter which option they choose
2. **Different reply for each choice**– Each choice triggers a different predefined response, allowing for more tailored interactions
{% hint style="success" %}
This feature helps create dynamic conversations and enhances realism even further.
{% endhint %}
### How to (Configuration)
To rename Messenger and change the channel's icon, head to `Configuration` > `Channels` > `Msngr`
---
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