> For the complete documentation index, see [llms.txt](https://helpdocs.conducttr.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.conducttr.com/feature-documentation/designing-and-running/channels/popular-channels/gosocial-facebook.md).
# GoSocial (Facebook)
GoSocial is a simulated social media channel, similar to **Facebook**. It lets you create organisation and personal pages where users can post and comment just like in real life.
| Benefit | Feature |
| ---------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------- |
| Rehearse responding to and dealing with real-time social media feeds as you would in real-life |
Posts can be published automatically in the MEL
Feeds can be displayed by teams or sessions
|
## Running
This is what GoSocial looks like to players, but this can be customised to your preference
### Creating groups live
Groups allow you to share posts and content amongst a specific group of people. It reproduces an **online ecosystem based on private discussion groups** managed by specific players or role-players. To create a new Facebook group live during the exercise follow the steps below.
{% stepper %}
{% step %}
#### Create new group
First ensure you have the *Create Facebook group* special permission assigned. Then, in the GoSocial side panel, there will be a button: `+ Create new group` .
{% hint style="info" %}
Learn more about assigning special permissions in the page below:
{% endhint %}
{% content-ref url="/pages/sP1Q6uHHQCXjoOPm6RuB" %}
[Positions and Special Permissions](/feature-documentation/designing-and-running/facilitation/facilitator-dashboard/positions-and-special-permissions.md)
{% endcontent-ref %}
{% endstep %}
{% step %}
#### Customise the group
Customise your group details to create a more realistic group. Here, you can give your group a name, description, and cover image.
{% endstep %}
{% step %}
#### View the group
The new group will appear on the left column. Click on the name to access it.
Further available actions for those assigned the *Create Facebook group* special permission:
**Edit group**
Edit the group name, description, and cover image:
**Delete group**
Delete groups leading to all discussions becoming inaccessible:
**Manage members**
Group creators can:
* Accept/reject members
* Remove members
* Make/revoke moderators
* Add members as friends
{% endstep %}
{% endstepper %}
### Groups: Player actions
#### Search group
Players can only find a group if they search for it in the GoSocial channel search bar:
#### Join groups
Once players have searched for and found a group they can join by clicking `Join group` :
Initially it will appear as a pending request until the group creator or moderator accepts the request.
#### Post
Once players have been accepted into a group they can:
* Post text and images
* Like and comment on posts
#### Moderator mode
If the group creator has made a player a moderator, moderators have the ability to accept or reject new members:
### Available player actions
Players can interact with this channel just as they would in real life, this includes posting, engaging (commenting, liking, sharing), and deleting content.
#### Posting
In the GoSocial channel, you will see a box at the top of the screen that allows you to `Create post`. Here you have the option to include text as well as an image:
#### Engaging with content
Below each post you have the option to comment, like and share the post:
#### Deleting content
Click on the three dot icon in any of your posts to delete them:
***
## Designing
### How to (Customisation)
To customise the look of the GoSocial page go to `Configuration` and `Player Desktop`. Select GoSocial and customise the styling in the right-hand panel:
{% hint style="success" %}
Consider customising the channel to simulate your company page. This creates more realism when rehearsing how to manage comments/posts amidst a crisis.
{% endhint %}
### How to (Injects)
Create GoSocial content in the Masters Event List (MEL) adding an inject and selecting the `GoSocial` channel. Edit the metrics to include comments, likes, and shares on the post, and add actual comments in the `Past comments` section:
Select where you want the post to appear:
* **Specific page:** if you want the post to appear on a specific page click this drop-down and select the organisation
* **Independent post:** if it is an independent post leave this dropdown blank
---
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