# TeamChat Plus

TeamChat Plus is an instant messaging feature much like **Slack, Teams** or other such messaging apps. TeamChat Plus is a dedicated space for live discussions, hence designers only need to activate this channel to set it up.

| Benefit                                                                                                                                   | Feature                                                                                                                                                                                                                                                                                          |
| ----------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Provide a communication space where participants can discuss strategies, share information, and coordinate responses for crisis scenarios | <ul><li>Create private and public message groups (public meaning to all in the exercise, not to anyone outside the registered participants)</li><li>Multiple messaging groups to organise information</li><li>File sharing</li><li>Flexible participant permissions to manage the chat</li></ul> |

## Running

<figure><img src="https://3476309720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsNKxYbIPgfYmCR9EJgAu%2Fuploads%2F0Sqofcw1YvkILueZ06sO%2Fimage.png?alt=media&#x26;token=7c511c04-c4c7-47df-b7c6-2ebb7dff4e4b" alt=""><figcaption></figcaption></figure>

### Available player actions

#### Live discussions

By default, the *Welcome* channel will be open and available to all. To begin a discussion click in the bottom open-text field and start typing. When you are satisfied, press `Intro` to send your message to the chat.&#x20;

#### Customise profile

Click on the `+` icon, you can choose to have a new public channel (all session participants) or private channel.

#### Invite members to private channels

Once you have created a private channel, you can add members and manage members by clicking the down arrow next to the header channel name. You can add members by @ referencing their name.&#x20;

<figure><img src="https://3476309720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsNKxYbIPgfYmCR9EJgAu%2Fuploads%2FY2HupgPxxtPVrVauoRef%2Fimage.png?alt=media&#x26;token=8f3d25b4-d30e-4f3f-8573-71de156f401e" alt=""><figcaption></figcaption></figure>

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## Designing

### Setting up TeamChat Plus for EXCON

TeamChat Plus is a participant feature and not directly available to the Facilitator and Observers.

We recommend that you create an additional player login and use this for chat. If anyone in EXCON is using the Moderator Grid, the player desktop on the left of the grid will have access to TeamChat Plus.

### Deleting past messages

If you want to delete all past messages from a session, you just need to reset all messages in your scenario.&#x20;

{% hint style="info" %}
See how to reset messages here: [Reset messages](https://helpdocs.conducttr.com/feature-documentation/running/exercise-control/facilitation/facilitator-dashboard/master-events-list#reset-messages)
{% endhint %}