> For the complete documentation index, see [llms.txt](https://helpdocs.conducttr.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.conducttr.com/feature-documentation/designing-and-running/channels/collaboration-based-channels/msngr-plus.md).

# Msngr Plus

Msngr Plus is a collaboration channel similar to **WhatsApp**. It allows for live conversations between players as well as pre-planned content from the scenario editor.

| Benefit                                                                               | Feature                                                                                                                                                                                                                                                                                                                      |
| ------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Collaborative messaging allows players to work in an exercise as they do in real life | <ul><li>Group management</li><li>Players can message each other if they members of the chat group</li><li>Save draft messages</li><li>Share media and links</li><li>Ability to send pre-planned content as well as live messages</li><li>Impersonation and After Action Review (AAR) functions within this channel</li></ul> |

{% hint style="warning" %}
For players to use Msgnr Plus they must either:

* Have a **matching persona** that's been added to a Msngr Plus group or
* Have been **assigned a position** that's been assigned a chat group
  {% endhint %}

## Running

Players can participate in group discussions and collaboration in much the same way as they can with Slack and WhatsApp.

### Adding media <a href="#adding-media" id="adding-media"></a>

Attach media to your chats by clicking the paperclip icon next to the chat box:

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FeE0EreFaYhpUtfIXz6Xv%252Fimage.png%3Falt%3Dmedia%26token%3D61c19775-24dd-4ddf-a3ca-e6b3f24fe679&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=e96a4619&#x26;sv=2" alt=""><figcaption></figcaption></figure>

You then have the option to attach a URL, a file saved locally or use your camera.

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FS2G3PtqRfcyNTYlbzpQf%252Fimage.png%3Falt%3Dmedia%26token%3Db8f2e0fb-5ff3-4e33-912b-95d78058549a&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=258653d6&#x26;sv=2" alt=""><figcaption></figcaption></figure>

### Creating groups <a href="#creating-groups" id="creating-groups"></a>

All players will automatically be added to a *General* group which includes everyone in the exercise. You can also create specific groups by following the instructions below.

**1. Locate the blue icon**

Locate the group icon and click here to create a new group. It can be found at the top of the chats.

<div align="left"><figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252F7DQXftZt6rWptQXBnxt6%252Fimage.png%3Falt%3Dmedia%26token%3Ddc93d060-99e6-4243-989c-4eb6759de1dc&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=5415c49a&#x26;sv=2" alt=""><figcaption></figcaption></figure></div>

**2. Name and image**

Give your group a name and image and then click the blue tick.

<div align="left"><figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FZhjc3Phko5wMzb1Go1Kg%252Fimage.png%3Falt%3Dmedia%26token%3D2d191dad-2e65-4d1d-8608-dc28365bb4ba&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=5c68a061&#x26;sv=2" alt=""><figcaption></figcaption></figure></div>

**3. Add members**

Decide who you want to add to this group by clicking the circles next to their names, after click the next button.

<div align="left"><figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252F773PLHzahO8gP4MoynOU%252Fimage.png%3Falt%3Dmedia%26token%3D66e6289c-e794-44a2-9807-491315b2cb40&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=775e5b1f&#x26;sv=2" alt=""><figcaption></figcaption></figure></div>

**4. View group**

You have now created a group!

<div align="left"><figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FyisruZrCOSAUZB5YMSHS%252Fimage.png%3Falt%3Dmedia%26token%3D9faaeed0-b3de-4f1a-b843-03bc91e2ed24&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=9feac6d&#x26;sv=2" alt=""><figcaption></figcaption></figure></div>

### Managing pre-defined groups <a href="#managing-pre-defined-groups" id="managing-pre-defined-groups"></a>

During the exercise:

* Players assigned as Admin of groups can add and remove players
* Admins can also edit the group logo/image and title
* If the permission is configured in the Editor, then players can leave groups

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252F2M4g7PtxcbFaNW7bOqj3%252FLeave%2520group.png%3Falt%3Dmedia%26token%3Dcc8a3d58-5c4b-48c7-b3ec-6cc7c648b836&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=1624fbce&#x26;sv=2" alt=""><figcaption></figcaption></figure>

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FJ3aL0MZ8rr81mv6qCklA%252FAdmins2.png%3Falt%3Dmedia%26token%3Dc05eac1a-eb5a-4670-8e4a-ed53d206941c&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=27fd380e&#x26;sv=2" alt=""><figcaption></figcaption></figure>

***

## Designing

### Configuration (How to)

<figure><img src="/files/79FrRNdvbAsM37Jt0Pdh" alt=""><figcaption></figcaption></figure>

Group membership is persona-driven. Hence, even though you'll want players in the group in addition to personas, you'll need to add players by having them match a persona (i.e. use the same email address) or assign the player a position.

{% hint style="success" %}
Groups act as their own entities regardless of Teams and Positions e.g. if you have two players in different Teams and/or Positions they can still be added into the same group
{% endhint %}

#### 🔀Configuration choices <a href="#configuration-choices" id="configuration-choices"></a>

The choice of matching persona vs position is most probably determined by the intricacies of the groups that players need to be belong to and how many there are.

<div align="left"><figure><img src="/files/XDOfFqSB64mrogRp8dqJ" alt="" width="398"><figcaption></figcaption></figure></div>

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FArF5Ipi7ECL8WSnASku6%252Fimage.png%3Falt%3Dmedia%26token%3Dea5bc631-9fc6-43da-a41a-9f96d62d5902&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=d8b07f11&#x26;sv=2" alt=""><figcaption></figcaption></figure>

**Using Position**

In the example below, when the player Sally Fields logs into the exercise she will be in the message groups *General* and *#cyber* because the position *g\_cyber* has been assigned to her.

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FX6FjbBk3wNzv1GFgUtW6%252Fimage.png%3Falt%3Dmedia%26token%3D3e2242d0-44ae-4a54-a865-d8e4d035569e&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=d21ffc4b&#x26;sv=2" alt=""><figcaption></figcaption></figure>

**Using Matching persona**

In this example, the player who logs in with the email address <john.cullen@evid.com> will assume the identity of the persona John Cullen and will be in the message groups *General* and *#cyber*.

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FaUz2WXZLdsWgM8scKnHu%252Fimage.png%3Falt%3Dmedia%26token%3Da9d4a375-fc07-413f-ba4f-e0716f75dd73&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=9d0fcd58&#x26;sv=2" alt=""><figcaption></figcaption></figure>

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FoqJtW8X9CRgOX1i0AsUd%252Fimage.png%3Falt%3Dmedia%26token%3D06502666-2e58-4a12-bd1a-002425cab7d3&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=70df2ec7&#x26;sv=2" alt=""><figcaption></figcaption></figure>

**Admins**

Admins function just as they would in popular messaging apps like WhatsApp. Assigning personas or positions as Admin permits them to add and remove group members live in the exercise.

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252FIaA3BBbmHvaW2U1yVrul%252FAdmins1.png%3Falt%3Dmedia%26token%3D30f6a877-350e-4305-a62b-a7f72e98ae04&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=6410488f&#x26;sv=2" alt=""><figcaption></figcaption></figure>

<figure><img src="https://helpdocs.conducttr.com/~gitbook/image?url=https%3A%2F%2F3476309720-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FsNKxYbIPgfYmCR9EJgAu%252Fuploads%252F2LQn0Jw1KNgKlApH2KFr%252FAdmins.png%3Falt%3Dmedia%26token%3Dfeaa2bbb-eb8c-4cf4-8e29-6189da7a1ddc&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=6a04d34b&#x26;sv=2" alt=""><figcaption></figcaption></figure>

As shown in the example above, personas or positions assigned as Admin are marked in blue.


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