> For the complete documentation index, see [llms.txt](https://helpdocs.conducttr.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.conducttr.com/faqs-and-common-issues.md). # FAQs and Common Issues - [You're Already Logged In Elsewhere](https://helpdocs.conducttr.com/faqs-and-common-issues/youre-already-logged-in-elsewhere.md): You're only allowed to be logged into the crisis exercise environment in one browser window at a time. - [Registration & log in](https://helpdocs.conducttr.com/faqs-and-common-issues/registration-and-log-in.md) - [I'm not receiving the password reset](https://helpdocs.conducttr.com/faqs-and-common-issues/registration-and-log-in/im-not-receiving-the-password-reset.md) - [The password reset is arriving late](https://helpdocs.conducttr.com/faqs-and-common-issues/registration-and-log-in/the-password-reset-is-arriving-late.md) - [Do my players have to use their real email addresses?](https://helpdocs.conducttr.com/faqs-and-common-issues/registration-and-log-in/do-my-players-have-to-use-their-real-email-addresses.md) - [How do I log in to the Editor for the first time?](https://helpdocs.conducttr.com/faqs-and-common-issues/registration-and-log-in/how-do-i-log-in-to-the-editor-for-the-first-time.md) - [How do I register as a Facilitator?](https://helpdocs.conducttr.com/faqs-and-common-issues/registration-and-log-in/how-do-i-register-as-a-facilitator.md) - [How do I log in as a participant in the Facilitator Dashboard?](https://helpdocs.conducttr.com/faqs-and-common-issues/registration-and-log-in/how-do-i-log-in-as-a-participant-in-the-facilitator-dashboard.md) - [Why do I get an error when logging in as a player?](https://helpdocs.conducttr.com/faqs-and-common-issues/why-do-i-get-an-error-when-logging-in-as-a-player.md) - [Raising a support ticket](https://helpdocs.conducttr.com/faqs-and-common-issues/raising-a-support-ticket.md) - [Capturing browser console errors](https://helpdocs.conducttr.com/faqs-and-common-issues/raising-a-support-ticket/capturing-browser-console-errors.md) - [Investigating video issues](https://helpdocs.conducttr.com/faqs-and-common-issues/raising-a-support-ticket/investigating-video-issues.md) - [How do I...](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i....md) - [How do I add branching to my exercise?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../how-do-i-add-branching-to-my-exercise.md) - [How do I simulate SMS? How do I simulate alerts?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../how-do-i-simulate-sms-how-do-i-simulate-alerts.md) - [How do I simulate a cyber attack?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../how-do-i-simulate-a-cyber-attack.md) - [How do I turn the notification sound off?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../how-do-i-turn-the-notification-sound-off.md) - [How do I respond to players live during an exercise?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../how-do-i-respond-to-players-live-during-an-exercise.md) - [Can I adjust injects live while an exercise is running?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../can-i-adjust-injects-live-while-an-exercise-is-running.md) - [How do I track participants' performance during an exercise?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../how-do-i-track-participants-performance-during-an-exercise.md) - [How do I export the data from my exercise?](https://helpdocs.conducttr.com/faqs-and-common-issues/how-do-i.../how-do-i-export-the-data-from-my-exercise.md) - [What's the difference between the Master Events List and Pattern of Life?](https://helpdocs.conducttr.com/faqs-and-common-issues/whats-the-difference-between-the-master-events-list-and-pattern-of-life.md) - [Can there be more than one Facilitator?](https://helpdocs.conducttr.com/faqs-and-common-issues/can-there-be-more-than-one-facilitator.md) - [Why am I not receiving injects?](https://helpdocs.conducttr.com/faqs-and-common-issues/why-am-i-not-receiving-injects.md) - [Device & environment requirements](https://helpdocs.conducttr.com/faqs-and-common-issues/device-and-environment-requirements.md) --- # Agent Instructions This documentation is published with GitBook. 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